Sobre o curso

ABOUT THIS PROGRAMME

What is Service Engineering and Management?

The Master in Service Engineering adopts a T-Shaped educational approach to conceive, develop, implement and operate technology-enabled service systems, building upon student’s background (first degree) and adding cross-disciplinary competences in service engineering and management

MESG has an engineering approach that is a distinctive characteristic when compared with other Service Masters. This engineering approach involves three main aspects:

  • Systems approach, crucial for addressing service systems that integrate, people, processes and technologies (e.g. health care).
  • Process design and management, crucial for services that are ‘processes and activities’.
  • ICT competencies, which are nowadays crucial to address the pervasive technology-enabled services.
  • Strong CDIO engineering approach, with project-based learning to develop competences so students can conceive, develop, implement, and operate service systems, with a strong focus on technology-enabled service systems.

Who should apply?

Being a Master degree (second cycle), MESG starts with a multidisciplinary set of students, mostly from engineering or management.

MESG candidates must have a good BSc first degree or equivalent degree (180 ECTS) in Engineering, Engineering Sciences, Computing, Mathematics, Economics, or Management. According to each candidate’s background, a plan of studies can be defined to best complement previous competencies.

English proficiency is required.

Want to know more?

Check and engage with us on our LinkedIn page:

MESG organizes Q&A sessions for new and potential applicants. If you want to receive an email when the next session is scheduled, please register here.

Q&A sessions for the 2024/25 enrollment phases:

January 26th 2024 at 16h00, Portuguese time (register here)

April 11st 2024 at 16h00, Portuguese time (register here)

July 23rd 2024 at 16h00, Portuguese time (register here)

You can ask your questions or request a meeting anytime by sending us an email: mesg@fe.up.pt

+ Info

SCHEDULE
Full time MESG students will be required to work full time on the courses and projects during the two years. As such, this program is not compatible with full-time jobs. However, a significant number of courses are lectured on Friday and Saturday morning. As such, it may be possible to complete the MESG while working.

NUMERUS CLAUSUS
The Course will run with a maximum of 30 participants.

THESIS

Since the first students joined MESG in 2007, more than 200 master thesis or projects have been successfully completed. Thesis topics include service operations, business processes, service design, among others.

The master thesis or project takes place full-time in a selected institution, according to a previously defined work program according to specific protocol between that institution, FEUP, and the student.

The project has a duration of about 20 weeks (30 ECTS – 810 hours) generally involving the following tasks:

– Detailed definition of the problem

– Literature review

– Definition of methodology

– Data collection and analysis/development of a solution

– Preparation of thesis document

– Final public presentation and discussion with an evaluation committee

The project will have an advisor designated by FEUP and may have an advisor at the project’s host institution, which can be a company or a research organization. It is also possible to carry out the project within a research unit of FEUP.

MESG students take a course on research methodology previous to the start of the thesis project.

The list of finished master thesis and projects is available here.

If you and your company want to propose a topic for a MESG master thesis, you can get in touch with us through mesg@fe.up.pt

– Info

Job Opportunities

The unique combination of service engineering and management competencies of MESG graduates make them particularly capable of:

  • Designing and implementing technology-enabled services, fostering innovation in organizations.
  • Supporting IT companies in leveraging their technology to create valuable service solutions, especially at the interface between IT and service.
  • Supporting manufacturing companies in adding valuable service components to their offerings, in order to create more complete solutions to their customers.
  • Understand, model, and design business processes in organizations.

Employability

The following data is based on the 2019/2020 FEUP’s employability survey, having answered the survey 24 graduates (46% of the total number of graduates).

How long until students find the first job opportunity
45% BEFORE FINISH COURSE

BEFORE FINISH COURSE

55% LESS THAN 3 MONTHS
AFTER FINISHING

LESS THAN 3 MONTHS AFTER FINISHING

Correlation between job position and study area
42% FULLY RELATED

FULLY RELATED

45% PARTIALLY RELATED

PARTIALLY RELATED

First Job in Portugal/Abroad
71% OPORTO AND NORTH PORTUGAL

OPORTO AND NORTH PORTUGAL

29% LISBON OR ABROAD

LISBON OR ABROAD

Cooperação com Empresas

Thesis

Since the first students joined MESG in 2007, more than 170 master thesis or projects have been successfully completed. Thesis topics include service operations, business processes, service design, among others.

The master thesis or project takes place full-time in a selected institution, according to a previously defined work program according to specific protocol between that institution, FEUP, and the student.

Cooperação com Empresas

Partnerships with companies

These are some of the companies that offer internship for MESG students for their dissertation projects:

Cooperação com Empresas

5 reasons to choose
MESG

Cooperação com Empresas

T-Shaped educational approach, with cross-disciplinary competences in service engineering and management

Cooperação com Empresas

Completely taught in English

Cooperação com Empresas

Mobility agreements with internationally renowned universities.

Cooperação com Empresas

100% employment up to six months after finishing MESG

Cooperação com Empresas

Dissertation topics proposed by leading national and international companies

Cooperação com Empresas

MOBILITY AGREEMENTS

MESG has mutual recognition degrees and mobility agreements with internationally-renowned universities.

MUTUAL RECOGNITION DEGREE

MOBILITY AGREEMENTS

Cooperação com Empresas

TESTIMONIALS

David Grande
ESTUDANTE
The master's program is comprehensive and helps to focus on the areas of greatest interests, but at the same time flexible enough to adapt to work schedules.
Marta Faria
ALUMNA, LUZ SAÚDE
I decided to study at FEUP because it is one of the most respected Universities in the Engineering area, besides offering a differentiating course in the Services Engineering area.
Laís Lima
Alumna, Farfetch
Having taken the master’s in Services Engineering and Management, from a university as prestigious as FEUP, certainly helped me to open the doors for the Portuguese job market and boost my career.
Nabila As’ad
Alumna, FEUP
I never imagined how my life had changed ever since I enrolled myself in MESG.
RITA VIANA
ALUMNA, BLIP
This Masters’ multidisciplinary approach provided me with the hard and soft skills that made my career-path possible.
DIOGO SOUSA
STUDENT
Through MESG I had a very close contact with the job market, having even worked on real projects to be implemented in real companies.
Cooperação com Empresas

STUDY PLAN

The study plan of MESG comprises three semesters with courses, including individual and group projects, and one semester for a master dissertation, either a research project at FEUP or an internship project in a company. Each of the three semesters involves elective courses, in a total of five disciplines per semester. The plan of studies can be adapted to each student’s background and desired specialization profile.

Cooperação com Empresas

Director, Scientific Committee and Monitoring Committee

JORGE GRENHA TEIXEIRA
DIRECTOR
PRESIDENT OF THE SCIENTIFIC AND THE MONITORING COMMITTEE

LIA PATRÍCIO
SCIENTIFIC COMMITTEE

TERESA GALVÃO
SCIENTIFIC COMMITTEE

GIL GONÇALVES
SCIENTIFIC COMMITTEE

GABRIELA BEIRÃO
MONITORING COMMITTEE

Cooperação com Empresas

APPLICATIONS

APPLICATION FEE
55€

LANGUAGE
English

ACADEMIC YEAR
September – July

TUITION FEE
Check here

DURATION
2 years(2º ciclo)

APPLICATIONS
Apply now for 24/25 – 1st call

SCHEDULE
Daytime

bolsas e incentivos

Questions about scholarships and financial incentives? Click here.

Cooperação com Empresas

CONTACTS

Faculdade de Engenharia da Universidade do Porto
Rua Dr. Roberto Frias, s/n
4200-465 Porto

MESG Office
+351-22 508 1639
mesg@fe.up.pt